Because it saw the butcher waiting on the other side! We all love a good joke about our trade, but managing inventory and customer expectations is serious business. Just yesterday, I had a customer insist on a cut that was at the back of the freezer — let’s just say the negotiation for a fresh steak was almost as tough as the meat itself.
, I totally get that! Just last week, I had a customer ask for a rare cut that I had to fish out of the very back of the freezer. It’s like they don’t realize how stubborn some of these cuts can be, especially when you’ve got a rush going.
I hear you! Just last week, I had a customer insist on a brisket from the back. Sometimes it takes a bit of convincing to get them to try something fresh instead. 
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It can be tricky convincing customers to go for something different. I’ve found offering a small taste of the fresh cut can make a big difference in their decision! @carlton_m92, have you tried that approach?